By using the website of Pur Ecom and the services described on it you agree to the terms set out below. Pur Ecom is the working name of Pur Ecommerce Co., Limited, whose registered office stands at Rm D07 8/F KAI TAK FTY BLDG, 99 KING FUK ST SANPOKONG, Kowloon City, Hong Kong (HK). Please read this page carefully before you place an order or rely on anything we publish.
Last updated: 9 September 2026
1. Agreement to these terms
These terms of service form a legal agreement between you and Pur Ecommerce Co., Limited. Visiting the website, sending an enquiry, or engaging us for a project means that you are bound by the wording that appears here, together with any order confirmation we issue.
We advise you to read the whole page rather than a summary. Individual sections carry different weight for different readers, and a merchant buying a system will care about very different clauses than a casual visitor browsing for general information.
If any part of this agreement is unsound or unenforceable, the remaining parts stay in force on their own. A ruling against one sentence does not knock over the whole contract.
2. Who we are
Pur Ecommerce Co., Limited works in the field of computer integrated systems design and the delivery of related professional, scientific, and technical services. In plain words, we design and run the software that helps online retail businesses show their goods, take payment, automate their orders, understand their numbers, and list their products across borders.
Our registered address is Rm D07 8/F KAI TAK FTY BLDG, 99 KING FUK ST SANPOKONG, Kowloon City, Hong Kong (HK). Our public contact email is info@xujietrade.lol and our telephone number is +13189263662.
Where these terms refer to the Company, we, or us, they always mean Pur Ecommerce Co., Limited and the people working under its direction. Where they refer to you, they mean the visitor, the enquirer, or the merchant client as the context demands.
3. Use of this website
You may use this website for lawful, honest purposes. The material on it is provided so that visitors can understand who we are, what we do, and how they might work with us. Nothing on the site is a promise of any specific business result without a signed agreement.
You agree not to misuse the site, its machinery, or its content. This includes scraping our pages at a scale that slows the service for others, attempting to break into parts of the site that are not open to the public, or planting harmful code on our pages through any means available to you.
If we find activity that threatens the stability or safety of the site, we may block the source without notice and, where serious, report it to the relevant authority.
4. Our services in general
Pur Ecom offers systems that fall into a few broad families. We build storefronts, we structure product catalogs, we connect payment gateways, we automate order fulfillment, we assemble analytics dashboards, and we supply cross border listing tools. Each family is described on our services page and each is delivered under a specific scope agreement.
The general terms on this page sit above any project specific agreement. Where a project document says something different from this page, the more specific document wins on the point of difference, because it was written for the exact job being done.
Services are delivered on a fixed scope basis. Work outside the written scope is handled separately so that both sides always know where the line sits and what a change will cost.
5. Quotations and proposals
When you ask for a price, we respond with a proposal that sets out the work, the deliverables, the fee, and the schedule. A quotation is an invitation based on the facts we were given at the time.
A quotation rests on assumptions. If the facts change materially after we quote, such as a much larger catalog, a new marketplace, or a different set of integrations, we may need to revise the figures so the price matches the real load.
Quotations carry the date they were issued and remain open for the period stated on the document, usually thirty days. After that they lapse and we can step away from figures that no longer reflect the state of the market.
6. Orders and acceptance
An order begins when you accept a proposal in writing and we confirm that acceptance back to you. Up to that point nothing is locked in, meaning that either side can walk away without penalty.
Our confirmation names the services, the milestones, the amounts payable, and the start date. It stands as the record of what was agreed, so please check it carefully and raise anything out of place before the first payment lands.
An order may be adjusted later by mutual agreement in writing. Verbal promises that never reach a written change do not form part of the contract, because a dispatch desk needs a paper trail to stay honest.
7. Fees and payment
Fees are stated in the proposal and become payable on the schedule written into the acceptance. A common shape is a deposit at the start, a stage payment at delivery, and a final balance on acceptance, but every project may differ.
The Company issues invoices that identify the work, the amount, and the due date. Late payment may pause the work because the desk cannot fund materials or time without the expected money arriving.
Where offshore transfer fees or exchange costs apply, the client settles the fee in full so that the amount received matches the amount invoiced. Taxes, duties, or levies that apply to the work are added where the law requires.
8. Client responsibilities
We cannot build a sound system on a weak foundation. As a client you accept the duty to give us accurate descriptions of your products, warehouses, and processes, to deliver the materials we need on time, and to answer design questions without long delays.
You also agree to hold and provide the licensing rights for anything you hand to us, such as product images, brand marks, or content that belongs to someone else, so that we are not asked to build on stolen ground.
Where a delivery depends on a decision from your side, the clock stops waiting for that decision. Slower answers stretch the schedule, and a schedule stretched by the client is not a failure by the Company.
9. Intellectual property
The systems, code, designs, and written documents that Pur Ecom creates for a paying client are developed for that project. Ownership of the finished, paid in full deliverables passes to the client under the terms of the specific agreement.
Pur Ecom keeps its own underlying engineering, standard components, reusable libraries, and know how. Those building blocks remain our property and we licence them to the client for the life of the delivered system rather than giving them away wholesale.
The parts of our work that stay ours can still be used again for another merchant, so long as that reuse does not breach any confidentiality agreement or expose the private affairs of an earlier client.
10. Licence to client content
To run a service we sometimes need to hold a copy of client content, such as catalog text, product images, or brand assets, inside the machinery. You grant us a limited licence to copy, store, and process that content for the sole purpose of delivering the work described in the order.
That licence stops being used once the purpose is done, and the material is removed or returned under the retention and deletion rules in our privacy policy. We gain no right to sell, share, or display your content for our own benefit.
This clause exists so the machinery has lawful room to work. It does not transfer any of your ownership in the content that you brought to the project.
11. Confidentiality
During a project each side learns private facts about the other: numbers, plans, price structures, client lists, and technical details that are not public. Both sides agree to treat that knowledge as secret and to use it only for the work that was agreed.
The duty of confidence does not cover information that was already public, that was lawfully in our hands before you shared it, or that we are forced to reveal by a court, regulator, or other lawful authority.
Confidentiality survives the end of the project. When the work finishes, the duty to guard what you learned does not finish with it.
12. Service levels and support
The support you receive depends on the plan you buy. Our site content is general; the uptime, response time, and fixes you can expect are those written into your specific support agreement.
Support is handled through the channels we state, normally the wall desk at info@xujietrade.lol and the number +13189263662. We aim to acknowledge every open ticket on the same or next working day and to keep you informed as an issue is worked through.
Scheduled maintenance is announced ahead of time where it affects you, and urgent fixes may happen with notice as short as the situation forces. We do not promise a perfect, interruption free service, but we do promise honest notice and fast recovery.
13. Warranties
We warrant that services are delivered with reasonable skill and care, that they match the written scope once finished, and that paid up code is provided free of material defect for a defined warranty window after handover.
Beyond that stated warranty we make no guarantees of any specific result. We cannot promise a particular sales number, a particular page rank, or a particular position in a marketplace, because those outcomes depend on many forces that no single software shop controls.
To the extent the law permits, the services are provided on an as is and as available basis for anything not covered by a signed order, which means a casual visitor should not lean on our marketing material as though it were a warranty.
14. Limitation of liability
Neither side is liable to the other for indirect, incidental, or consequential loss, such as lost profit, lost data, lost goodwill, or business interruption, however caused, unless the cause is a deliberate act or a breach of a separate indemnity.
Where liability does arise, the total liability of Pur Ecommerce Co., Limited for any claim connected to a project is capped at the total fees paid to us for that project within the twelve months before the event that gave rise to the claim.
Nothing in this section removes liability that cannot be removed by law, such as liability for fraud or for death or injury caused by negligence. This clause is meant to bring the risk into a sensible balance, not to write danger into fine print.
15. Term and termination
Recurring services run for the term stated in the agreement and renew or lapse as that agreement says. A project based engagement ends when its final deliverables are accepted and its final invoice is settled.
Either side may end an agreement early for a serious, uncorrected breach by the other side, giving written notice and a reasonable chance to fix the fault first. A breaching party that ignores a fair warning cannot hold the other side hostage.
On termination, the client pays for the work already delivered and the Company hands over the deliverables that were bought and paid for. Confidentiality, intellectual property, and the limitation clauses survive the end of the relationship because they are meant to last longer than the project.
16. Third party services
Our systems rely on partners such as hosting providers, payment gateways, marketplaces, and shipping carriers. Each of those partners runs under its own contract, and the partner terms reach you directly where you deal with that partner.
Pur Ecom selects partners on the strength of their suitability and their standing, but we do not cover every failure that a partner may cause in its own lane. An outage at a hosting provider or a rule change at a marketplace sits with that provider as a rule set down by that provider.
Where we can act on your behalf with a partner, we will. Where the partner insists on dealing with you directly for a payment or an account decision, we step aside so that the binding relationship stays clear and legal.
17. Cross border shipments
Because our retail systems move goods and data across borders, the cross border clauses matter even for a merchant who trades in one country. Duties, taxes, restricted items, and carrier rules vary by route, and the merchant holds the responsibility for knowing what its markets allow.
We build the machinery that produces the right labels, prices, and declarations for the routes you choose, but we do not act as the importer, the exporter, or the agent of customs for your goods. Your relationship with each carrier and authority remains your own.
Where cross border rules change mid project, we may need to adjust the listing fields or the paperwork a system produces. Reasonable adjustment of that kind is part of keeping the machinery lawful rather than a new scope demand.
18. Acceptable use
Anyone using the services accepts a duty to keep them lawful. You agree not to use the systems we build to sell prohibited or counterfeit goods, to run bait and switch offers, to collect data in a way that would break privacy laws, or to harass the people whose information flows through the machinery.
Shoppers who buy from a merchant storefront are bound by that merchant rules of use and privacy, not by ours directly where we only power the machinery. The merchant, as the front counter of the sale, carries the visible duty to treat its buyers fairly.
Pur Ecom may suspend a system, at the merchant own risk, without further ado if we see the machinery being put to a plainly illegal or harmful use.
19. Changes to these terms
These terms may be revised from time to time as the law, the industry, and our services evolve. Material changes are dated at the top of this page and pointed out so that a returning reader does not miss a real shift in the ground rules.
Continued use of the website or the services after a change is posted counts as acceptance of the new terms. For existing clients we give reasonable notice of any change that would affect a live project, so no one is left surprised mid build.
Versioned copies of earlier terms can be requested from info@xujietrade.lol if you need to reconstruct what applied at an older date.
20. Governing law and disputes
These terms are governed by the law that applies to a company registered in Hong Kong, because the seat of Pur Ecommerce Co., Limited is Rm D07 8/F KAI TAK FTY BLDG, 99 KING FUK ST SANPOKONG, Kowloon City, Hong Kong (HK).
Where a consumer is protected by mandatory rules of the country where they live, those mandatory rules still protect them under this agreement. The choice of Hong Kong law does not strip away a safeguard that a law would otherwise grant a consumer at home.
Should a disagreement arise, both sides agree to try an honest conversation first before any legal step. If a friendly settlement is not reached, the matter is decided under the governing law set out above and before the proper courts of that place.
21. Contact
Questions about these terms, about a proposal, or about an existing agreement go to the wall desk at Pur Ecom. Write to info@xujietrade.lol or call +13189263662 during business hours for the fastest route to a member of the team.
Our postal details for formal correspondence are Pur Ecommerce Co., Limited, Rm D07 8/F KAI TAK FTY BLDG, 99 KING FUK ST SANPOKONG, Kowloon City, Hong Kong (HK).
We would rather settle a misunderstanding while it is small than defend a dispute after it has grown. A clear, courteous message to the wall desk will almost always reach a fair agreement about whatever is at stake.